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401 S. Main St., Suite 105, Blacksburg, VA 24060  540-739-3082

FAQ

  • What is Physical Therapy?
    Physical Therapy is treatment provided by a licensed health care professional who can help patients reduce pain and improve or restore mobility. In many cases this can be done without debilitating surgery, expensive imaging (MRI, etc...) and often reducing the need for long-term use of prescription medications and their side effects. At Rogers Physical Therapy & Performance we go above and beyond to provide the most effective evidence-based techniques to facilitate faster recovery.
  • How is Rogers Physical Therapy & Performance different from the traditional insurance-based clinics?
    The typical insurance-based clinics offer 30 min appointments with overlapping patients or 60 min appointments with 1 or 2 other patients to one physical therapist. In many cases, you are doing exercises on your own at times and passive treatments like ice/hot packs, e-stim machines and ultrasound are utilized. Unfortunately, many of these clinics are forced to cram high volumes of patients due to poor reimbursement from insurance companies. We believe that our patients deserve one-on-one attention for 1 hour long appointments with the same Physical Therapist throughout your treatments. This consistency improves outcomes and allows us to be more thorough and get to the root cause of your pain instead of treating the symptoms. Our goal is to restore your function and then educate and empower you to restore your life!
  • Do I need a prescription from my Doctor?
    No, Virginia is a Direct Access state for Physical Therapy, which means patients are allowed to seek evaluation and treatment from a certified licensed Physical Therapist without a prescription. However, if you plan on seeking reimbursement from insurance, your insurance provider may require a physician's referral.
  • Can I choose where I want to go with my prescription for Physical Therapy?
    Yes, YOU HAVE A CHOICE! When a Physician, Nurse Practicioner, Physicians Assistant, Chiropractor or any referring provider recommends you go to Physical Therapy, it is your choice when it comes to selecting your Physical Therapist. Explore all your options and discover how Rogers Physical Therapy & Performance will exceed your expectations. Contact us today at 540-739-3082.
  • Do you take insurance?
    Rogers Physical Therapy & Performance is a cash-based physical therapy practice. In a cash-based treatment model, the physical therapist enters into a contract with the patient, instead of the insurance company, to provide services in a manner that both parties have determined will help them reach their goals most efficiently. Payment is collected at the time of service, you will be provided with a receipt that you can self-submit to your insurance provider, and the insurance provider will reimburse you directly. You have up to 1 year to submit your claims, so you can file claims as often as you would like (most patients submit claims at the end of each month). This allows Rogers Physical Therapy & Performance to focus all energy on quality patient care. Payment is accepted in forms of cash, check, HSA cards, or credit/debit cards.
  • Can my insurance be billed for cash-based physical therapy services?
    Most insurance companies, with the exception of Medicare, Medicaid and some HMO's, will provide payment for these services received "out of network." Going out of network means that you can choose to see a physical therapist who is not a participating provider with your insurance company. Many patients choose to receive services out of network in order to see the physical therapist of their choice. Documentation and billing is the same, but in the end it is the patient who is waiting for reimbursement rather than the provider.
  • Do you accept Medicare?
    Rogers Physical Therapy & Performance does not have a relationship with Medicare, which means patients who wish to submit to Medicare for reimbursement for treatment that Medicare normally covers may not be treated here. However, the list of conditions that Medicare does not cover is significant and includes any issue that began greater than 1 year from the start of Physical Therapy service, wellness care, maintanence care and more. In other words, you may be treated here if your condition is chronic (>1 year), or is considered maintenance or wellness care.
  • Will I end up paying more or less for cash-based Physical Therapy services?
    In many cases, the out of pocket expenses for physical therapy will actually be LESS for services provided at Rogers Physical Therapy & Performance. This is due to the ability to charge significantly less per visit. At Rogers Physical Therapy & Performance, we can charge less because the simplified cash-based fee structure eliminates hiring billing personnel and keeps administrative costs low. In traditional clinics, patients are typically seen 2-3x/week for at least 6-8 weeks. With increasing co-pays, this can easily equate to hundreds of dollars, in addition to taking time out of your busy schedule for physical therapy. We typically see patients once, sometimes twice, a week and believe our hour long appointments allow us to provide more efficient and effective care. This enables our patients to achieve their therapy goals faster, saving both time and money. ​ Reasons cash-based physical therapy can save you money: ​ 1. Longer, one-on-one treatment sessions with a consistent Physical Therapist can improve outcomes and decrease the amount of visits required to reach your goals. 2. Patients with high-deductible insurance plans (deductibles can vary and be around $8,000), are essentially paying cash for each visit elsewhere until that deductible is met. These patients are actually paying cash for a much higher (up to $700/evaluation) insurance-based fee structure until that deductible is met. Insurance-based physical therapy clinics bill higher rates because when they collect reimbursement from the insurance companies they only get a percentage of the billed amount. So depending on your insurance, you could possibly get multiple visits at Rogers Physical Therapy & Performance for the same cost of one visit at a traditional insurance-based clinic.
  • What should I wear?
    Patients should wear loose fitting clothing that allows access to the body region that will be examined.
  • Where do I park?
    Enter the parking lot, directly behind the building, by the first driveway on the right off of Clay Street. Park in the far right side of parking lot in the designated spaces for Rogers Physical Therapy & Performance. Please enter through the rear door of the clinic for your convenience.
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